Returns & Exchanges
At Viet Huong Collection, we want you to be completely satisfied with your purchase. If you are not happy with your order, we offer a 30-day return policy for items in their original, unworn condition with tags attached.
Initiate Your Request
Log in to your account and select the order you wish to return, or contact our customer support team with your order number to receive a Return Authorization.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring all labels and tags are intact to prevent damage during transit.
Ship the Items
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location or schedule a pickup.
Receive Your Refund
Once our quality control team inspects and approves the returned items, your refund or exchange will be processed within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing